How long will it take to receive a credit for my returned items?
Once received, return packages are processed within 7-10 business days. The time to post a credit to your account can vary and is determined by the issuing bank. Please contact the issuing bank for details.
Our Customer Service Team will be happy to assist you in processing your exchange; however, we are unable to process exchanges directly with your PayPal account and will require a credit card for processing.
When your order arrives, please inspect the carton for any damage that may have occurred during shipment. It is normal for the shipping carton to show some wear; however, if damage occurred to the item(s) in your shipment, please retain the box, the packing materials, and the items inside and either contact customer service or call 1-800-844-856-1743.
Please provide the order number along with your email address and phone number for the fastest service.